Session Details
Breakout Presentation
Building AI agents for the future: Get the blueprint from experts

In this session, Cloudflare Customer Support Engineering and Training team members offer an inside look at how we’re  building the future of support AI, both for customers and Cloudflarians, entirely on the Cloudflare Developer Platform. Using Cloudflare Workers, Vectorize, D1, and KV, we’ve created a powerful AI ecosystem that pulls knowledge from Salesforce, our internal Wiki, DevDocs, and Community Accepted Answers. The result? Dramatic improvements in resolution times and streamlined workflows, putting us on the right path to a smarter, faster support experience at scale.

Key Takeaways

  • Learn tips, tricks, and best practices for building AI tools on your own platform, improving efficiency for customers and support agents.
  • Discover strategies to empower developers and scale support through platform innovation.
  • Walk away with frameworks and blueprints to get started building AI apps at your organization.
Tags
Session Track
Developer & AI — Build Smarter
Target Audience
Practitioners
Session Knowledge Level
Intermediate | Level 200
Session Topics
AI Agents, Build AI, Build AI Apps, Customer Experience
Type
Breakout Presentation
Industry
Financial Services & Insurance, Healthcare & Life Sciences, Manufacturing & Industrial, Media & Telecom, Public Sector, Retail & Ecommerce, Technology, Aviation - Transportation & Logistics, Energy - Utilities & Critical Infrastructure
Product Categories
Developer Services: AI, Developer Services: Storage, Developer Services: Serverless Apps
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